Effective Date: 11/4/26
Website: themaxcasino.com
Max Casino operates this website to provide information about its venues in Donegal and Northern Ireland, and to support customer enquiries and loyalty sign-ups.
1. Who We Are
Max Casino operates land-based casino venues in:
- Donegal, Ireland
- Coleraine, Northern Ireland
- Newry, Northern Ireland
2. What Data We Collect
We may collect personal data when you:
- Submit a contact form
- Register interest in promotions or loyalty programmes
- Request information about a location or event
This may include:
- Name
- Email address
- Phone number
- Preferred location
- Any details you include in your message
3. How We Use Your Data
We use your data to:
- Respond to enquiries
- Manage loyalty or promotional sign-ups
- Contact you about relevant offers or updates
- Improve our services and customer experience
- Consent (when you submit a form or opt in)
- Legitimate interest (to respond to enquiries and improve services)
4. Website Usage Data
We may collect limited technical data automatically, including:
- IP address (anonymised where possible)
- Device and browser type
- Pages visited and time on site
This helps us:
- Monitor website performance
- Improve usability
5. Cookies
We use cookies to:
- Ensure the website functions properly
- Analyse traffic and user behaviour
Non-essential cookies will only be used with your consent.
You can manage cookies through your browser settings.
6. Third-Party Services
We may use trusted third-party providers, including:
- Analytics tools (e.g. Google Analytics)
- Map services (for directions to locations)
- Form handling or email delivery tools
These providers may process your data on our behalf under strict data protection agreements.
7. How Long We Keep Data
We retain personal data only as long as necessary:
- Enquiries: up to 12 months
- Marketing or loyalty data: until you withdraw consent
You can request deletion at any time.
8. Sharing Your Data
We do not sell your data.
We may share data only where necessary:
- With internal teams at relevant locations
- With service providers supporting the website or communications
All processing is handled securely.
9. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
To exercise your rights, contact: info@themaxcasino.com
10. Data Security
We take appropriate technical and organisational measures to protect your data.
11. External Links
This website may link to third-party platforms such as social media.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy from time to time.
Updates will be posted on this page.
